Measurement program success factors revisited

Measurement program success factors revisited

Success factors for measurement programs as identified in the literature typically focus on the ‘internals’ of the measurement program: incremental implementation, support from management, a well-planned metrics framework, and so on. However, for a measurement program to be successful within its larger organizational context, it has to generate value for the organization. This implies that atte...

Factors Determining Long-term Success of a Measurement Program: An Industrial Case Study

Introducing measurement programs into organizations is a lengthy process affected by organizational and technical constraints. There exist several aspects that determine whether a measurement program has the chances of succeeding, like management commitment or existence of proper tool support. The establishing of a program, however, is only a part of the success. As organizations are dynamic en...

Information Systems Success Revisited

The DeLone & McLean IS Success Model has become a standard for the specification and justification of the measurement of the dependent variable in information systems research. Attempts to apply and test the model have resulted in both confirmation and challenges. This paper reviews and analyzes over 150 articles which have referenced the model over the past eight years in order to examine what...

Critical success factors revisited: success and failure cases of information systems for senior executives

Ž . The literature suggests the existence of critical success factors CSFs for the development of information systems that support senior executives. Our study of six organizations gives evidence for this notion of CSFs. The study further shows an interesting pattern, namely that companies either Aget it rightB, and essentially succeed on all CSFs, or Aget it completely wrongB, that is, fall sh...

Identifying Success Factors for ECR Program: An Australian Study